Pharmacist - Clinical Healthcare Services

4 weeks ago


Clarksville, Tennessee, United States Walgreens Full time

Job Description:

As a Pharmacist at Walgreens, you will play a critical role in providing clinical healthcare services to patients. Your primary responsibility will be to provide pharmacy consulting services with empathy to patients regarding the effective usage of medications and awareness with drug interactions.

You will offer preventive and clinical healthcare services, including immunizations, diagnostic testing, and patient outcomes services. Additionally, you will be responsible for ensuring the proper compounding, dispensation, review, and verification of prescribed medications within regulatory guidelines, company policies and procedures.

Key Responsibilities:

  • Engage patients by greeting them and offering assistance with products and services.
  • Resolve patient issues in a timely manner and answer questions to ensure a positive patient experience.
  • Model and share customer service best practices with all team members to deliver a distinctive and joyful experience.
  • Connect with patients by anticipating needs and proactively offering services.
  • Support efforts on enhancing patient experience by increasing awareness of healthcare services offered through Walgreens.
  • Participate and assist in events that reflect the unique communities we serve as requested by Store Manager, Healthcare Supervisor, District Manager or Pharmacy Manager.

Operations:

  • Counsel patients and answer their questions regarding usage of medicine, side effects, interactions, contraindications, patient information privacy, generics, less expensive medicines, over-the-counter products, and refer to medical provider as needed to ensure medication is taken correctly, health needs addressed, and satisfaction with service.
  • Perform pharmacist tasks including compounding, drug therapy reviews, verification, and medication management.
  • Review, interpret, and accurately dispense prescribed medications when necessitated by workload.
  • Ensure the pharmacy operates in accordance with regulations, company policies and standards.

People & Performance Management:

  • Assist the Pharmacy Manager with staff hiring and training.
  • Reinforce the direction of Pharmacy Manager in staff performance by coaching, and providing constructive feedback, monitoring customer service, and fostering team member development.
  • Promote teamwork and motivates team members by establishing expectations, monitors and recognizes progress, and fosters a shared vision.

Training & Personal Development:

  • Maintain current knowledge and required licensing/credentialing/certification as established by federal and state regulations to provide such clinical services.
  • Maintain current knowledge and skills related to pharmacy and healthcare by reading pharmacy related journals, company publications, and communications.
  • Obtain necessary certifications, education credits and training, including learning modules, as required by the Company.

About Walgreens and WBA:

Walgreens is included in the U.S. Retail Pharmacy and U.S. Healthcare segments of Walgreens Boots Alliance, Inc. (Nasdaq: WBA), an integrated healthcare, pharmacy and retail leader with a 170-year heritage of caring for communities. WBA's purpose is to create more joyful lives through better health. Operating nearly 9,000 retail locations across America, Puerto Rico and the U.S. Virgin Islands, Walgreens is proud to be a neighborhood health destination serving nearly 10 million customers each day.



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