Sales and Customer Service Representative

1 month ago


Clarksville, Tennessee, United States Massage Envy Full time
About the Role

We're seeking a highly motivated and customer-focused individual to join our team as a Sales and Customer Service Associate. As a key member of our team, you will be responsible for delivering exceptional customer experiences and promoting the value of Total Body Care.

Key Responsibilities
  • Provide outstanding customer service and support to clients
  • Promote the benefits of Total Body Care and sell the Massage Envy Wellness Program
  • Book clients for future services and encourage homecare retail purchases
  • Support clinic flow and help grow and retain a client base
What We Offer
  • Competitive base pay and bonus opportunities
  • Employer-paid healthcare and matching 401(k) plan
  • Flexible schedule and paid time off
  • Free massage, skincare, or stretch service every other month
  • 25% off all products
Requirements
  • High school diploma or equivalent and previous retail or sales experience
  • Critical thinking and math skills, with the ability to multitask
  • Excellent people skills and ability to establish positive relationships with guests
  • Supporters of total body care with a general knowledge of massage and skin care services
Culture and Support
  • Trained leadership committed to your success
  • Award programs and a caring community that celebrates individuality and shares knowledge


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