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Sales Associate or Sales Manager

2 months ago

Whitestown, Indiana, United States Tire Discounters Full time
About the Role

We are seeking a highly motivated and customer-focused Sales Associate or Sales Manager to join our team at Tire Discounters. As a key member of our sales team, you will be responsible for providing exceptional customer service, driving sales growth, and maintaining a positive and productive work environment.

Key Responsibilities
  • Evaluate customer needs and recommend products and services to meet their specific needs and interests
  • Follow each customer ticket through to completion, ensuring timely and accurate service
  • Provide outstanding customer service to every customer, exceeding their expectations and building loyalty
  • Use problem-solving skills to address customer concerns and issues, resolving them in a timely and professional manner
  • Maintain a positive attitude and contribute to a positive and productive work environment
  • Take accountability for the presentation of the property, including the store, shop, and restrooms
  • Fill out paperwork accurately and efficiently, following company policies and procedures
  • Ensure sales growth for the store location, meeting or exceeding sales targets
  • Make customer calls daily to increase sales opportunities and build relationships
  • Motivate colleagues to perform to their highest potential, contributing to a positive and productive team environment
  • Assist in the shop as necessary, including installing tires and performing routine automotive repairs
Benefits

Tire Discounters offers a comprehensive benefits package, including:

  • Medical coverage with three plan options
  • Dental coverage
  • Vision coverage
  • Wellness program with incentives
  • Employer-paid $15,000 employee life/AD&D coverage
  • Voluntary life/AD&D coverage for yourself, spouse, and child(ren)
  • Voluntary short-term and long-term disability coverage
  • Voluntary group accident and critical illness coverage
  • 401(k) retirement savings plan with company match
  • Employee assistance program (EAP)
  • Personal assistant for health-related appointments and questions (HealthJoy)
  • 24/7 free Teledoc
Requirements

To be successful in this role, you will need:

  • At least one year of retail sales experience, with commissioned sales experience a plus
  • Strong customer service experience and ability to build relationships
  • Ability to multitask and prioritize tasks effectively
  • Strong organization and communication skills
  • Ability to stand for long periods of time without sitting
  • Ability to lift up to 75 pounds
  • Desire to succeed and grow with the company
  • Ability to work in a fast-paced work environment
  • Self-motivated and goal-oriented with the ability to meet productivity objectives
  • Valid driver's license
  • Tire industry experience a plus
About Tire Discounters

Tire Discounters is the nation's largest, 100% family-owned and operated independent tire provider. We are recognized as Tire Dealer of the Year and lead the way in providing unique and innovative customer benefits designed to make tires last longer and maximize vehicle performance. Our ASE-certified technicians provide routine automotive repair and factory scheduled maintenance. We have over 400,000 tires in stock, available for same-day installation, and employ over 1,400 people in over 140 locations across the country.