Client Support Technician Intern
4 weeks ago
The Client Support Technician Internship is a fantastic opportunity to gain hands-on experience in a dynamic and fast-paced environment. As a Client Support Technician Intern, you will be responsible for assisting in the setup, maintenance, and support of corporate-owned client-level computer equipment within the Colony Brands facilities.
Key Responsibilities:
• Assist in the assembly and configuration of PC/MAC hardware
• Document and mentor the Help Desk team
• Troubleshoot client-level networking issues, including wireless technologies and remote access solutions
• Utilize Microsoft SCCM and JAMF to image and patch Windows 10/11 and Apple OS
• Provide end-user support for mobile phones/tablets via Microsoft Intune
• Troubleshoot Citrix and SCCM clients
• Offer Microsoft E-Mail and Office Support via Office 365
• Troubleshoot printer/copier/audio visual equipment
• Assist with Active Directory user account/group and permission support
What You'll Learn:
As a Client Support Technician Intern, you will gain valuable experience in technical support, troubleshooting, and problem-solving. You will work closely with our experienced team to develop your skills and knowledge in a supportive and collaborative environment.
This internship is an excellent opportunity to build your professional network, gain industry insights, and develop a strong foundation in technical support. If you are passionate about technology and eager to learn, we encourage you to apply for this exciting opportunity.
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