Veterinary Clinic Customer Service Representative

5 days ago


St Augustine, Florida, United States Sandbridge Veterinary Hospital Full time
Job Summary

We are a privately-owned veterinary clinic seeking a dedicated and compassionate customer service-oriented individual to join our team at Sandbridge Veterinary Hospital. As a Veterinary Receptionist, you will play a vital role in ensuring that all of our clients' pet health care needs are satisfied.

Key Responsibilities
  • Client Interaction: Greet clients with a smiling face, process incoming calls, and answer phone calls, which may include answering questions.
  • Scheduling and Coordination: Screen and schedule appointments, handle incoming and outgoing calls, and retrieve prescriptions.
  • Administrative Tasks: Enter data into a computerized billing system, process credit card payments, and maintain the cleanliness of exam rooms, lobby, and lobby restrooms.
  • Patient Care: Work directly with our clients to ensure that all of their pet's health care needs are satisfied.
Requirements
  • Previous office and customer service experience is preferred.
  • A reliable, outgoing, friendly person who is dedicated to helping pets and their people.


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