Sales Support Specialist
2 weeks ago
About Radiant Innovations
We are a leading manufacturer of professional climbing equipment for industry and trade, as well as system solutions for the automotive industry. Our team of around 310 employees works together to provide our customers with the best products and services.
Job Summary
We are seeking a Sales Support Specialist - Climbing Equipment to strengthen our team in the sales department. The successful candidate will be responsible for:
- Building New Customer Relationships
- Establishing new customer relationships through telephone acquisition and providing comprehensive support and advice to existing customers to ensure high customer satisfaction.
- Developing the Customer Area
- Working with the inside and outside sales team to develop the customer area and drive sales growth.
- Accompanying Customers Throughout the Process
- Providing support to customers throughout the entire process of quotation, order, and complaint management.
- Ensuring a Smooth Process
- Coordinating with interface departments such as logistics, shipping, and production planning to ensure a smooth process.
- Annual Settlement of Reimbursements
- Being involved in the annual settlement of reimbursements to customers.
- Supporting Trainees and Students
- Providing support to trainees and students during their time in sales.
Requirements
The ideal candidate will have:
- Commercial Apprenticeship
- A completed commercial apprenticeship and ideally experience in sales support.
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