Bicycle Retail Specialist

4 weeks ago


San Antonio, Texas, United States Specialized Bicycle Components Full time

About Specialized

We're a team of innovators, disruptors, and problem solvers passionate about pushing the boundaries of human-powered machines. Our mission is to inspire riders everywhere by delivering world-class rider service, exceptional products, and transformative experiences.

Job Summary

We're seeking a skilled Cycling Specialist to join our team at Specialized San Antonio, TX. As a critical member of our retail team, you'll balance a passion for people and excellence in retail, delivering locally authentic interactions that express inclusive, transformative, and ride-focused experiences.

Key Responsibilities

  • Deliver world-class rider service, ensuring ongoing sales and high levels of rider satisfaction
  • Meet and make connections with riders, asking questions, and listening to their needs, then providing options and advice on meeting those needs
  • Inspire riders to buy, celebrate the purchase, and create a lasting positive impression of the specialist, Specialized, and the purchase process
  • Assist in ensuring visual merchandising standards are met and maintained, restocking as needed, and ensuring product presentation areas remain clean and organized
  • General cleanliness standards are set at store opening, maintained throughout the day, and reset at close of business, including light janitorial duty
  • Use company literature and available training to stay current on product features
  • Regular, dependable attendance and punctuality

Requirements

  • Passion for cycling and the Specialized brand
  • Current or former retail employee with 1-3 years of experience preferred
  • Excellent communication skills with the ability to effectively interact with riders and team members
  • Ability to work as business dictates, including weekends
  • Ability to stand for extensive time periods, while occasionally walking, kneeling, or reaching
  • Able to lift at least 20 lbs. or more and use proper lifting skills

What We Offer

  • Industry-leading Employee Purchase program
  • Long-term loan of a current model-year demo bike
  • Medical, dental, vision, and life insurance
  • Morning/evening rides with team

Join Our Mission

We believe that bikes have the power to change lives. Our culture is one of passion, striving to break barriers and have a positive impact on the world. We're committed to building a diverse and inclusive workforce where all people thrive. We encourage everyone, especially those from marginalized groups, to apply to our job postings and help us earn the position as the riders' brand of choice.



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