Retail Customer Service Representative
2 weeks ago
The Operations Specialist - Retail is a key member of the Living Spaces team, responsible for delivering exceptional guest experiences and ensuring seamless operations in our retail environment.
Key Responsibilities- Partner with the Operations Supervisor to drive guest satisfaction and sales growth
- Maintain a high level of product knowledge and provide expert recommendations to guests
- Execute standard work procedures in the front end, fun room, prep kitchen, and beverage bar with precision and efficiency
- Assist in resolving guest escalations, returns, and discounts in a timely and professional manner
- Ensure accurate and efficient check-out/in processes
- Perform self-audits to maintain a secure and organized cash office
- Work collaboratively with the Store Manager to achieve business objectives and improve guest satisfaction
- High School Diploma or GED equivalent
- 1 year of retail experience in a direct customer interactive environment
- 1-2 years of customer service experience
- Proficient experience in Microsoft Office programs
- Medical, dental, and vision insurance
- 401(k) plan with company match
- Vacation and sick time
- Flex spending account
- Employee assistance program
Living Spaces is an equal opportunity employer and participates in E-Verify. We are committed to providing a diverse and inclusive work environment.
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