Retail Customer Service Representative

2 weeks ago


San Antonio, Texas, United States Living Spaces Full time
Job Summary

The Operations Specialist - Retail is a key member of the Living Spaces team, responsible for delivering exceptional guest experiences and ensuring seamless operations in our retail environment.

Key Responsibilities
  • Partner with the Operations Supervisor to drive guest satisfaction and sales growth
  • Maintain a high level of product knowledge and provide expert recommendations to guests
  • Execute standard work procedures in the front end, fun room, prep kitchen, and beverage bar with precision and efficiency
  • Assist in resolving guest escalations, returns, and discounts in a timely and professional manner
  • Ensure accurate and efficient check-out/in processes
  • Perform self-audits to maintain a secure and organized cash office
  • Work collaboratively with the Store Manager to achieve business objectives and improve guest satisfaction
Requirements
  • High School Diploma or GED equivalent
  • 1 year of retail experience in a direct customer interactive environment
  • 1-2 years of customer service experience
  • Proficient experience in Microsoft Office programs
Benefits
  • Medical, dental, and vision insurance
  • 401(k) plan with company match
  • Vacation and sick time
  • Flex spending account
  • Employee assistance program

Living Spaces is an equal opportunity employer and participates in E-Verify. We are committed to providing a diverse and inclusive work environment.



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