Bicycle Retail Specialist
4 weeks ago
About Specialized
We're a team of innovators, disruptors, and problem solvers passionate about pushing the boundaries of human-powered machines. Our mission is to inspire riders everywhere by delivering world-class rider service, exceptional products, and transformative experiences.
Job Summary
We're seeking a skilled Cycling Specialist to join our team at Specialized San Antonio, TX. As a critical member of our retail team, you'll balance a passion for people and excellence in retail, delivering locally authentic interactions that express inclusive, transformative, and ride-focused experiences.
Key Responsibilities
- Deliver world-class rider service, ensuring ongoing sales and high levels of rider satisfaction
- Meet and make connections with riders, asking questions, and listening to their needs, then providing options and advice on meeting those needs
- Inspire riders to buy, celebrate the purchase, and create a lasting positive impression of the specialist, Specialized, and the purchase process
- Assist in ensuring visual merchandising standards are met and maintained, restocking as needed, and ensuring product presentation areas remain clean and organized
- General cleanliness standards are set at store opening, maintained throughout the day, and reset at close of business, including light janitorial duty
- Use company literature and resources to stay current on product features
- Regular, dependable attendance and punctuality
Requirements
- Passion for cycling and the Specialized brand
- Current or former retail employee with 1-3 years of experience preferred
- Excellent communication skills with the ability to effectively interact with riders and team members
- Ability to work as business dictates, including weekends
- Ability to stand for extensive time periods, while occasionally walking, kneeling, or reaching
- Able to lift at least 20 lbs. or more and use proper lifting skills
What We Offer
- Industry-leading Employee Purchase program
- Long-term loan of a current model-year demo bike
- Medical, dental, vision, and life insurance
- Morning/evening rides with team
Our Culture
We believe that bikes have the power to change lives. Our culture is one of passion, striving to break barriers and have a positive impact on the world. We're committed to building a diverse and inclusive workforce where all people thrive.
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