Senior Imaging Service Specialist

5 hours ago

Montclair, New Jersey, United States Newell Recruiting and Consulting LLC Full time

About the Job

Sr. Imaging Service Specialist Job Description:

A Senior Imaging Service Specialist (SISS) performs and documents planned maintenance and repair of medical diagnostic imaging equipment and associated systems under the supervision of service management. The SISS must possess and demonstrate a highly advanced knowledge and ability to use the required test equipment and have the required electronic and mechanical knowledge and skills. The SISS must have the ability to interpret and effectively utilize service manuals, schematics, and other applicable service information required to perform and document planned maintenance and repair of the diagnostic imaging equipment and systems. The SISS must demonstrate advanced organizational skills as well as effective communications, mentor developing technical staff, interpersonal, and customer relations skills as applied to interactions with company personnel and Clinical staff in accordance with established Renovo operational and personnel policies and procedures.

Specific Responsibilities:

1. Independently and under service management supervision performs general troubleshooting and repairs to the block circuit and component level. Also, independently and under service management supervision performs installations, calibrations, and planned maintenance.

2. Proper use of all standard test equipment: multimeter, oscilloscope, dosimeter, AC line analyzer, invasive and non-invasive imaging test devices, service software, and keys, hand and power tools, phantoms.

3. Be able to read, analyze, interpret, and follow signal flow on blueprints, schematics, and wiring diagrams. Exercise good system troubleshooting skills. Proven demonstration in understanding basic aspects of clinical applications and image quality requirements related to medical imaging equipment.

4. Proven demonstration in understanding basic aspects of clinical applications and image quality requirements related to medical imaging equipment.

5. Perform and be available for after-hours service, also available for emergency calls on weekends. May be required to participate in shift scheduling and reasonable travel. Serve as a mentor to developing imaging and technical team members. Service manage original equipment manufacturer-mandated equipment updates/upgrades and satisfactorily complete the required recordings of all work performed in RENOVO's CMMS. Perform other duties as assigned and capable in scope and under the leadership of a RENOVO supervisor.

Required Competencies:

Accountability - Takes ownership of assigned work and responsibilities, follows through and closes the loop
Communication - Clearly expresses thoughts and ideas both in written and verbal communications, provides timely information
Financial Acumen - Considers financial impact of all decisions
Integrity - Can admit mistakes, is direct and truthful
Customer Service - Demonstrates a customer-first mentality, focused on meeting the needs of customers and captures feedback to make improvements
Priority Setting - Prioritizes assigned schedules and workload
Knowledge - Thorough understanding of diagnostic imaging devices and equipment including specialized training
Team Team Building - Mentors newer technicians, facilitates clear communication amongst the team, demonstrates care and respect for co-workers and colleagues

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