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Customer Service Representative

1 month ago

Galesburg, Michigan, United States Spherion Full time
Job Title: Call Center Representative Inbound

Spherion is seeking a skilled Call Center Representative to join our team.

Key Responsibilities:
  • Answer incoming calls from customers and provide accurate information about products and services.
  • Resolve customer complaints in a professional and timely manner.
  • Process orders, forms, and applications efficiently.
  • Maintain accurate customer records by updating account information.
  • Follow established communication procedures, guidelines, and policies.
Requirements:
  • Excellent communication and customer service skills.
  • Ability to work in a fast-paced environment.
  • Strong problem-solving and analytical skills.
  • Proficiency in using computer systems and software.

Spherion is an equal opportunity employer and welcomes applications from diverse candidates.