Airport Operations Manager

4 days ago


Sterling Heights, Michigan, United States XWELL Full time
Job Title: Assistant Station Manager

XWELL is a leading provider of health and wellness services for airport travelers. As a key member of our team, the Assistant Station Manager plays a vital role in ensuring the efficient and effective operation of our in-airport collection station.

Key Responsibilities:
  • Budget Adherence: Manage the budget for the designated location, monitoring and controlling expenses, labor costs, and financial performance to meet budgetary targets.
  • Inventory Control and Ordering: Oversee inventory management to maintain optimal stock levels and minimize waste, implementing efficient ordering processes to ensure adequate inventory levels.
  • Staff Training and Development: Lead the training and development of the location's staff, developing training programs and resources to enhance employee skills and knowledge.
  • KPI Monitoring: Regularly monitor key performance indicators (KPIs) for the location, including participant numbers, target countries, data completeness, and operational efficiency.
  • Initiative Implementation: Implement new initiatives, processes, and policies introduced by the Area Manager or Sr. Program Director, collaborating with assistant managers and employees to ensure seamless integration.
  • Team Leadership: Lead, mentor, and provide guidance to the location's team, fostering a positive work environment that promotes collaboration, motivation, and accountability.
Requirements:
  • 2+ years of experience in a people management role.
  • Willingness to work flexible hours, including nights, weekends, and holidays, to accommodate the varying schedules of airport travelers.
  • Proven experience in management and operations.
  • Strong financial acumen and budget management skills.
  • Exceptional leadership, problem-solving, and decision-making abilities.
  • Excellent communication, interpersonal, and negotiation skills.
  • Proficiency in data analysis and reporting.
  • Ability to adapt to change and drive continuous improvement.

XWELL is committed to providing a safe and healthy work environment for all employees. We are an equal opportunities employer and welcome applications from diverse candidates.


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