Restaurant Operations Manager

2 weeks ago


Pittsburgh PA USA, United States SUMMERWOOD MASTER Full time

Restaurant General Manager Job Description

At Summerwood Master, we are seeking a highly skilled and experienced Restaurant General Manager to lead our team and drive business success. As a Restaurant General Manager, you will be responsible for overseeing the daily operations of our restaurant, ensuring exceptional customer service, and maintaining high standards of quality and efficiency.

Key Responsibilities:

  • Customer Satisfaction: Maintain fast, accurate service, positive guest relations, and ensure products are consistent with company quality standards.
  • Financial Management: Develop and drive restaurant annual operating plans, analyze sales, labor, inventory, and controllables, and take corrective action to meet or achieve margin and sales growth targets.
  • Operations Management: Ensure facilities and equipment are maintained to Company standards, monitor inventory, food preparation, and order fulfillment daily, and establish restaurant speed with service (SWS) targets.
  • Human Resources: Direct all restaurant-level HR activity, including crew hiring decisions, learning zone planning, performance management, compensation, and employee relations issues.

Requirements:

  • High school diploma or GED.
  • Supervisory experience in either a food service or retail environment.
  • Demonstrates ability to maintain financial controls and coach and train hourly employees.
  • Proven ability to drive customer satisfaction, financial performance, and employee satisfaction.

About Summerwood Master:

Summerwood Master is a leading company in the food service industry, committed to delivering exceptional customer experiences and driving business success. We offer a dynamic and supportive work environment, opportunities for growth and development, and a competitive compensation package.



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