Restaurant Operations Manager

4 weeks ago


Pittsburgh PA USA, United States Taco Bell Full time
Job Summary

We are seeking a highly skilled and experienced Restaurant General Manager to lead our team at Taco Bell. As a Restaurant General Manager, you will be responsible for overseeing the overall operations of the restaurant, ensuring that we deliver exceptional customer service, maintain high-quality products, and achieve financial targets.

Key Responsibilities
  • Customer Satisfaction/Product Quality: Maintain fast, accurate service, positive guest relations, and ensure products are consistent with company quality standards.
  • Financial: Develop and drive restaurant annual operating plan, analyze sales, labor, inventory, and controllables, and take corrective action to meet or achieve margin and sales growth targets.
  • Operations: Ensure that facilities and equipment are maintained to Company standards, monitor inventory, food preparation, and order fulfillment daily to ensure adherence to Company standards.
  • Human Resources: Direct all restaurant-level HR activity, including crew hiring decisions, Learning Zone planning and execution, performance management, compensation, and employee relations issues up to and including termination.
Requirements
  • Knowledge and Skill Requirements: Deliver excellence in customer service, possess a strong eye for detail and cleanliness, and consistently seek to improve the customer experience.
  • Team Leadership: Supervise others, efficiently coordinate their work, and provide clear direction and authority.
  • Business Savvy: Identify problems quickly, assertively develop and implement solutions, and manage restaurant flow to ensure customer satisfaction.
  • Team Development: Identify appropriate staff development needs and action plans, and ensure time is available for crew development.
Qualifications
  • Educational Attainment/Experience Requirements: High school diploma or GED, supervisory experience in either a food service or retail environment, and proven ability to drive customer satisfaction, financial performance, and employee satisfaction.

Disclaimer: The list of requirements, duties, and responsibilities is not exhaustive but is merely the most accurate list for the current job. The Company reserves the right to revise the job description and to require that other tasks be performed when the circumstances of the job change.



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