Benefits Program Manager

6 days ago


New Orleans, Louisiana, United States Delta Utilities Full time

About Delta Utilities

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Delta Utilities is a leading natural gas utility company, dedicated to providing safe and dependable service to its customers. Headquartered in New Orleans, Louisiana, the company serves nearly 600,000 customers across Louisiana and Mississippi.

Job Summary

We are seeking a Benefits Program Manager to support and administer our employee benefits programs, ensuring offerings are competitive, compliant, and align with employee needs. This full-time position is based in New Orleans, Louisiana.

Responsibilities

  • Administer all employee benefits programs, including health insurance, dental, vision, life insurance, 401(k), disability, and wellness programs.
  • Manage the open enrollment process, including coordinating with vendors, communicating changes to employees, and ensuring seamless enrollment.
  • Maintain compliance with all federal, state, and local regulations, including ACA, ERISA, COBRA, and HIPAA.
  • Respond to employee inquiries regarding benefits options, eligibility, and claims processes, providing excellent customer service and timely follow-up.
  • Liaise with external benefits providers, insurance brokers, and other third-party administrators to resolve issues and optimize service.
  • Conduct regular audits of benefits records, including employee eligibility, benefits deductions, and billing to ensure accuracy and resolve discrepancies.
  • Collaborate with payroll to ensure accurate benefits deductions and reporting.
  • Support benefits communications by preparing materials, presentations, and updates to inform employees of benefits plans and updates.
  • Assist in designing and implementing wellness programs and initiatives that support employee health and wellbeing.
  • Track, analyze, and report on benefits utilization, costs, and trends to identify opportunities for program enhancements.

Requirements

  • A bachelor's degree in human resources, business administration, or a related field.
  • At least three years of experience in benefits administration, preferably within a utility or similar industry.
  • Experience with benefits management systems and HRIS platforms.
  • Strong understanding of federal and state regulations governing employee benefits.
  • Excellent organizational skills with a high attention to detail.
  • Strong communication skills, with the ability to clearly explain complex benefits information to employees.
  • Proficiency in Microsoft Office Suite, particularly Excel, and experience with benefits or HRIS platforms (e.g., Workday, ADP).

Estimated Salary: $65,000 - $85,000 per year

Location: New Orleans, Louisiana

About Our Company: Delta Utilities is an equal-opportunity employer and does not discriminate against employees or employment applicants on any legally recognized basis or any protected class under federal, state, or local law.



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