Guest Experience Specialist

1 week ago


Littleton, United States OCI Hospitality Full time
Job Summary

We are looking for a Guest Experience Specialist to join our team. As a Guest Experience Specialist, you will be responsible for delivering exceptional customer service to our guests, handling check-ins and check-outs, and fulfilling guest requests.


This role requires a positive disposition, excellent communication skills, and the ability to work independently and as part of a team. You must be able to adapt to changing situations and maintain a calm and composed demeanor under pressure.


Key Responsibilities:

  • Deliver exceptional customer service to our guests
  • Manage check-ins and check-outs efficiently
  • Fulfill guest requests promptly
  • Communicate effectively with internal teams

Our team is committed to providing an inclusive and employee-focused workplace, where everyone feels valued and empowered to grow. We offer a competitive salary range of $40,000 - $50,000 per year, depending on experience.



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