Guest Services Representative

7 months ago


Littleton, United States OCI Hospitality Full time
About Us:

Our hotel is proudly operated by OCI Hospitality.

The purpose of OCI Hospitality is to Enrich the Lives of Others Through Hospitality. We believe all team members are at their best when they are friendly, flexible, hardworking, and helpful. In our hotels, every position plays an important role in enriching the lives of our team members, our guests, our owners and investors, and the communities we reside in.

About the Role:

Guest Service Representatives are our Directors of First Impressions. From how you answer the phone to how you greet the guest when they arrive, you set the tone for the entirety of the guest's stay. Guest Service Representatives become the go-to person for our guestsasking directions to their room, where to go for dinner, what attractions to visit, directions to the closest car wash, and how about some extra towels and a late checkout? Guest Service Representatives often have multiple tasks at hand between answering phones, checking guests in/out, fulfilling guest requests, communicating with our Maintenance and Housekeeping team members, ensuring that billing and payments are correct, actively ensuring safety and security measures are being met, etc.. Guest Service Representatives must confidently and compassionately respond to guest service issues, taking ownership for the situation and ensuring that our guests are taken care of using the tools and training we support you with. In this role, you may be asked to shuttle guests to/from the Duluth Airport or a local restaurant during a shift.

About You:

A positive disposition and working well as part of a team is fundamental. Must be able to work flexible hours, including weekends, along with a commitment to dependability. You must be adapt at juggling multiple tasks while retaining your composure and remaining approachable. A genuine spark for making connections with your team members and our guests is paramount. An authentic interest in improving the overall experience for your teammates and guests, through your dedication, proactive communication, innovation, and collaboration is essential. Possession of a valid driver's license and evidence of insurability. Your driving record that is acceptable per our current insurance carrier guidelines.

What You Gain:

You'll be part of a team committed to an inclusive, employee-focused workplace that is invested in your development. We want you to feel engaged, empowered, and excited to grow with us. We believe our greatest and most valuable asset is our people We provide a rewarding, fun and flexible work environment, exciting perks, and an atmosphere designed to encourage and promote career growth within the company.

  • Littleton, United States OCI Hospitality Full time

    About Us: Our hotel is proudly operated by OCI Hospitality. The purpose of OCI Hospitality is to Enrich the Lives of Others Through Hospitality. We believe all team members are at their best when they are friendly, flexible, hardworking, and helpful. In our hotels, every position plays an important role in enriching the lives of our team members, our...


  • Littleton, United States Nothing Bundt Cakes Full time

    At Nothing Bundt Cakes, the Guest Services Representative sweetens up the place, setting the mood and making a stop in the bakery an event worth posting about. You'll get to play party planner by helping guests order the right cake for their celebrations and making sure their orders go off without a hitch. You'll make everyone feel welcome, and you'll create...


  • Littleton, United States Nothing Bundt Cakes Full time

    At Nothing Bundt Cakes, the Guest Services Representative sweetens up the place, setting the mood and making a stop in the bakery an event worth posting about. You'll get to play party planner by helping guests order the right cake for their celebrations and making sure their orders go off without a hitch. You'll make everyone feel welcome, and you'll create...


  • Littleton, Colorado, United States HIGHLANDS RANCH COMMUNITY ASSOC Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Guest Service Representative to join our team at the HRCA Rec Center at Northridge in Highlands Ranch, CO. As a key member of our facilities team, you will provide exceptional service to our members and guests, ensuring a positive and enjoyable experience at our recreation center.Key...


  • Littleton, Colorado, United States OCI Hospitality Full time

    About UsOCI Hospitality is a leading hospitality company that operates with a mission to enrich the lives of others through exceptional service.We believe that every team member is a vital part of our success, and we strive to create a work environment that is inclusive, employee-focused, and invested in their development.About the RoleThe Guest Service...


  • Littleton, United States Planet Fitness Full time

    The Customer Service Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. Hours. Monday-Friday 3:30 am-7:30 am, or 3: Customer Service, Customer Service Representative, Representative, Retail, Instructor, Service


  • Littleton, Colorado, United States Which Wich Superior Sandwiches Full time

    Customer Service RepresentativeAt Which Wich Superior Sandwiches, we're looking for a skilled Customer Service Representative to join our team. As a Customer Service Representative, you'll be responsible for:Providing exceptional customer service to our guestsTaking orders and processing paymentsRecommending our signature sandwiches and extrasEnsuring a...

  • Guest Service Expert>

    6 months ago


    Littleton, United States Smashburger Full time

    Smashburger - 220 Union Blvd [Food Service / Crew Member / Team Member] As a Guest Service Expert at Smashburger, you'll: Ensure each guest receives Gold Standard service; Be knowledgeable of all menu items and be able to make suggestions and answer questions; Process POS transactions and accurately follow cash handling procedures; Personalize food delivery...


  • Littleton, Colorado, United States Planet Fitness Inc. Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Planet Fitness Inc. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our members, prospective members, and guests.Key ResponsibilitiesProvide a superior level of customer service to...


  • Littleton, United States Planet Fitness Full time

    The Customer Service Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. Hours 3:30 am-9:30 am Monday-Friday Essenti Customer Service, Customer Service Representative, Representative, Retail, Instructor, Service


  • Littleton, Colorado, United States Planet Fitness Full time

    Job SummaryThe Overnight Customer Service Representative will be responsible for providing exceptional customer service to Planet Fitness members, prospective members, and guests. This role requires a high level of energy, a positive attitude, and a passion for fitness and health.Key ResponsibilitiesGreet members, prospective members, and guests, providing a...


  • Littleton, United States Wingstop Full time

    Wingstop - 7475 Colfax Ave Ste 107 - [Crew Member / Counter Service] As a Guest Service Team Member @ Wingstop, you'll be responsible for delivering World Class service by: Acting as the face and the voice of Wingstop to all of Guests who walk into the restaurant; Providing Guests with authentic, positive and genuine experiences; Interacting with Guests by...


  • Littleton, Colorado, United States Planet Fitness Full time

    Job SummaryThe Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. This role is ideal for individuals who are passionate about fitness and health, and who are looking for a challenging and rewarding career...

  • Restaurant Cashier

    5 months ago


    Littleton, United States Smashburger Full time

    Bold - Remarkable - Memorable Careers Start Here!!! We're looking to add a Guest Service Expert / Cashier to our growing team! Going to work never tasted so good! Our mission is to put burgers back into people's lives. We're growing our team and living the burger dream as we continue to push boundaries and grow at a pace that's gotten us recognized as...


  • Littleton, Colorado, United States Planet Fitness Full time

    Job SummaryThe Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.Key Responsibilities:Greet members, prospective members and guests, providing exceptional customer service.Handle all front desk related...


  • Littleton, Colorado, United States AdventHealth Full time

    **Job Summary**We are seeking a skilled and detail-oriented Food Service Representative to join our team at AdventHealth Littleton. As a key member of our Nutrition Services department, you will be responsible for preparing and serving food to hospital patients, employees, physicians, and guests in a dining room setting.**Key Responsibilities**Prepare and...


  • Littleton, Colorado, United States Planet Fitness Full time

    Job SummaryThe Overnight Customer Service Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. This role requires a high-energy individual who can contribute to the overall environment for our wonderful members and awesome...


  • Littleton, Colorado, United States Planet Fitness Full time

    Job SummaryThe Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.Key ResponsibilitiesGreet members, prospective members and guests, providing exceptional customer service.Handle all front desk related...


  • Littleton, Colorado, United States Planet Fitness Full time

    Job SummaryThe Customer Service Representative will be responsible for delivering exceptional member experiences by providing a high level of customer service to Planet Fitness members, prospective members, and guests.Key ResponsibilitiesProvide exceptional customer service to members, prospective members, and guestsHandle all front desk related activities,...


  • Littleton, Colorado, United States Wingstop Restaurants Full time

    Key Responsibilities:As a Guest Service Team Member at Wingstop, you will be the face and voice of our brand, delivering World Class service to our guests. This includes greeting them, answering phone calls, taking and delivering orders, and providing a positive and genuine experience.What You'll Do: Act as the face and voice of Wingstop to all guests...