Customer Experience Ambassador

21 hours ago


Littleton, Colorado, United States OCI Hospitality Full time

About Us:

OCI Hospitality is a leading provider of hospitality services, committed to enriching the lives of others through exceptional guest experiences.

The Role:

We are seeking a Customer Experience Ambassador to join our team. As a Director of First Impressions, you will set the tone for our guests' stay from the moment they arrive. Your role will involve providing exceptional customer service, handling guest requests, and ensuring a seamless experience.

Your Responsibilities:

  • Provide warm and welcoming greetings to guests
  • Assist guests with check-in/check-out, room assignments, and other queries
  • Fulfill guest requests in a timely and efficient manner
  • Communicate effectively with colleagues to ensure seamless operations
  • Ensure safety and security measures are met at all times

About You:

To succeed in this role, you must possess excellent communication skills, be flexible and adaptable, and have a positive disposition. You should be able to work well under pressure, multitask, and maintain a high level of professionalism at all times.

What We Offer:

We offer a competitive salary range of $12-$15 per hour, depending on experience, plus benefits and opportunities for career growth and development. If you are passionate about delivering exceptional customer experiences and are looking for a rewarding career opportunity, we encourage you to apply.



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