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Senior ERP Product Manager

2 months ago

Duluth, Minnesota, United States Cirrus Aircraft Full time
Job Summary

The Cirrus Aircraft IT ERP Sr. Product & Program Manager is responsible for leading the company-wide ERP business transformation. This includes leading the Discovery Project to gather requirements across all capability areas and guiding the team through a vendor selection and demo process, defining business outcomes, recommending an implementation approach, and developing a high-level business capability mapping to a tool capability model. The role will lead the largest business transformation program, touching every team, system, and process, and will lead the ERP cross-functional implementation team and Product team focused on enabling a "connected ecosystem" to scale the business appropriately for the future using industry best practices.

Key Responsibilities
  • Lead the largest business transformation program across all of Cirrus Aircraft.
  • Lead cross-functional teams, including internal resources and third parties/vendors, to plan and deploy a modern ERP system and its integrations.
  • Make strategic decisions and allocate resources to transform underlying and foundational systems and processes, impacting overall company performance.
  • Utilize a deep understanding of business stakeholders' needs to guide the ERP Implementation Program.
  • Partner with business stakeholders to challenge and optimize processes and address customer needs.
  • Oversee the ERP program and adjacent products throughout the entire business transformation life cycle.
  • Provide hands-on expertise and management to ensure program success.
  • Drive ERP business transformation and strategy across Executive Sponsors, Steering Team, Business Stakeholders, and Technical team members.
  • Champion the business transformation, product roadmap, and advocate for business requirements and needs.
  • Drive prioritized capability processes through the implementation plan aligned with technology and product roadmaps.
  • Manage test scenarios and user acceptance criteria to identify areas to address prior to going live.
  • Manage the ongoing health and performance of the three+ year ERP Implementation program and product.
  • Track and report program status, risks, mitigation plan, milestones, budget, schedule, and product performance.
  • Collaborate with cross-functional teams to understand integration and resources across dependent products.
  • Perform marketplaces research, metrics, and analytics to evaluate program and product performance.
  • Lead, coach, and develop a team of diverse IT and business stakeholders while building cross-functional partnerships across the business.
  • Identify and manage risks, mitigate impediments, and negotiate dependencies with and across teams to ensure Cirrus business objectives are achieved.
  • Ability to travel to other Cirrus locations to build relationships, understand business processes, foster collaboration for each implementation phase, and set expectations on post-implementation performance.
Qualifications
  • Bachelor's degree in a relevant field of study or equivalent work experience.
  • 10+ years of Information Technology, program management, or relevant technical experience.
  • 5+ years of ERP leadership experience.
  • 10+ years of work experience leading a team.
  • PMP and Agile/Scrum certifications preferred.
  • Demonstrated experience in managing large multi-year programs.
  • Ability to challenge, influence, and champion strategy across Executive Sponsors, Steering Team, Business Stakeholders, and Team members.
  • Proven experience to influence stakeholders at various levels without direct authority.
  • Demonstrated knowledge of the software development life cycle.
  • Embrace a Servant Leadership mentality.
  • Ability to demonstrate sound judgment, encourage collaboration, and communicate effectively (written and verbal) across multiple levels in the organization.
  • Ability to effectively manage competing work demands and multiple initiatives at the same time.
  • Preference for experience deploying complex, enterprise systems.
  • Preference for work experience in both Manufacturing and Service Delivery environments.