Technical Support Specialist

1 week ago


MoorestownLenola, New Jersey, United States TEKsystems Full time

We are seeking an experienced Technical Support Specialist to join our team in Moorestown, New Jersey. As a key member of our team, you will provide exceptional desktop support to our clients, leveraging your expertise in O365, hardware, and software solutions.

**Job Description:**

The successful candidate will have a strong background in desktop support, with a focus on troubleshooting, maintenance, and optimization of desktop environments. You will work closely with our clients to identify and resolve technical issues, ensuring seamless service delivery.

**Key Responsibilities:**

• Provide top-notch desktop support to clients, utilizing your knowledge of O365, hardware, and software solutions

• Troubleshoot and resolve technical issues, working closely with clients to ensure timely resolution

• Collaborate with internal teams to ensure seamless service delivery and continuous improvement

• Stay up-to-date with industry trends and technologies, applying new skills and knowledge to enhance client services

**Requirements:**

• 5+ years of experience in desktop support, with a focus on O365, hardware, and software solutions

• Excellent problem-solving and analytical skills, with the ability to troubleshoot complex technical issues

• Strong communication and interpersonal skills, with the ability to work effectively with clients and internal teams

• Bachelor's degree in Computer Science, Information Technology, or related field

**Benefits:**

We offer a competitive salary of $60,000 - $80,000 per year, depending on experience, as well as a comprehensive benefits package, including health insurance, retirement savings, and paid time off.

**Why Join Our Team?**

We are a dynamic and growing company, committed to delivering exceptional service to our clients. Our team is passionate about technology and dedicated to making a positive impact in the lives of our clients. If you are a motivated and results-driven individual who is passionate about desktop support, we encourage you to apply for this exciting opportunity.



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