Senior Desktop Support Specialist

4 days ago


MoorestownLenola, New Jersey, United States TEKsystems Full time

**About the Job**

We are seeking an experienced Senior Desktop Support Specialist to join our team at TEKsystems. This is a fantastic opportunity to work in a fast-paced environment, providing top-notch technical support to our clients.

**Job Summary**

The successful candidate will have a strong background in desktop support, with experience in troubleshooting and resolving technical issues related to hardware and software. They will also be skilled in using various tools and systems, including Microsoft Office 365 and Dell hardware.

**Responsibilities**

  • Provide exceptional customer service, responding to technical queries and resolving issues in a timely manner
  • Troubleshoot and resolve technical issues related to hardware, software, and network connectivity
  • Collaborate with colleagues to identify and implement solutions to improve technical support processes
  • Stay up-to-date with the latest technologies and trends in desktop support

**Requirements**

To succeed in this role, you will need:

  • A minimum of 5 years' experience in desktop support, with a strong focus on troubleshooting and problem-solving
  • Excellent communication and interpersonal skills, with the ability to work effectively with colleagues and customers
  • Strong analytical and technical skills, with the ability to diagnose and resolve complex technical issues
  • Experience working with Microsoft Office 365 and Dell hardware

**What We Offer**

In return for your hard work and dedication, we offer:

  • A competitive salary of $65,000 - $80,000 per year
  • A comprehensive benefits package, including medical, dental, and vision insurance
  • A generous paid time off policy, including holidays and vacation days
  • Ongoing training and development opportunities to help you grow in your career

**Location**

This role is based in Moorestown, New Jersey, with the opportunity to work remotely one day a week.



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