Director of Carrier Management

1 week ago

Raleigh, North Carolina, United States Acclaim Recruiters Full time
Job Description

Acclaim Recruiters is seeking a highly skilled Director of Carrier Management to join our team. As a key member of our logistics team, you will be responsible for managing all relationships with carriers, developing and implementing strategic carrier procurement strategies, and driving adoption and participation in strategic carrier procurement strategies.

Key Responsibilities:

  • Manage all relationships with carriers, including fostering, retaining, and growing strategic carrier relationships.
  • Develop and implement strategic carrier procurement strategies, including procurement, RFP bid process, and drop trailer strategies.
  • Drive adoption and participation in strategic carrier procurement strategies, including dispatch and business development for quality coverage options.
  • Utilize analytics to drive decision making, manage performance, and improve quality, and promote usage across the organization to ensure appropriate action is being taken in response to results.
  • Develop and maintain a broad understanding of products, services, resources, and leverage those appropriately to optimize client solutions, and lead by example to build a deep understanding of technology and how adoption drives the achievement of organizational goals.
  • Stay apprised of industry trends and market drivers related to modes, products, services, pricing, or verticals, and serve as a subject matter expert in communicating with various internal stakeholders.
  • Champion organizational transformation, work closely with next level leader to drive effective change management and employee adoption of new tools, technology, processes, or expectations.
  • Contribute to a positive culture by setting and communicating individual and team expectations for ethical behavior and adherence to internal trading rules.
  • Participate in and/or lead functional projects as needed.

Requirements:

  • Bachelor's degree in Business, Supply Chain Management, Agriculture, or related field preferred.
  • 7 or more years of sales experience in the trucking/freight management industry, including temperature-controlled, dry, and specialty products in the transportation logistics industry, required.
  • Excellent interpersonal skills and ability to build/grow/maintain/nurture strong, long-term relationships with any level within a customer's organization.
  • Strong knowledge of temperature-controlled, dry freight, and specialty products in the logistics industry, along with relevant purchasing processes, policies, and procedures.
  • Exceptional drive to pursue and ability to close new business from a variety of shippers/geographies.
  • Excellent verbal and written communication skills, including the ability to listen effectively and the ability to think/respond/react appropriately in fluid situations.
  • Excellent analytical and problem-solving skills, as well as the ability to work across teams to develop solutions that create value for our customer & carrier partners.
  • Excellent organizational skills and ability to be proactive and work independently, as well as to be highly detailed in preparation and thorough in execution & follow-up regarding customer interactions.
  • Excellent proficiency in using Excel & PowerPoint, MercuryGate, Parade.
  • Frequent travel required.

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