Network Performance Specialist

3 days ago


Binghamton, New York, United States Care Compass Network Full time
Job Title: Network Performance Specialist

Join the Care Compass Network team as a Network Performance Specialist and play a critical role in ensuring the successful participation and performance of nutrition services by participating organizations. As a local subject matter expert, you will help identify best practices, promote workflow enhancements, and host stakeholder communications with organizations across a large region of upstate New York.

Key Responsibilities:
  • Develop and implement strategies to improve network performance and enhance service delivery.
  • Collaborate with network staff to identify and address challenges and barriers to service delivery.
  • Provide tailored support to each organization to ensure they meet and maintain defined readiness criteria.
  • Develop and execute performance improvement plans (PIPs) for organizations and provide supplementary training and technical assistance to help them improve over time.
  • Responsible for managing social care network performance in the focus area of HRSN nutrition, including monthly reviews of performance data and developing corrective action plans to address nutrition service deficiencies.
Requirements:
  • Bachelor's degree required and at least 3-5 years' experience managing projects.
  • Experience with either screening, navigation, or case management activities, ideally with low-income or Medicaid individuals.
  • Ability to work in a high pace environment and with the ambiguity & change that comes with a new program.
  • Consistently utilizes critical thinking skills to resolve issues/challenges in workflows, generate process maps, and manages program performance.
Work Environment:

Care Compass Network utilizes a hybrid work model where employees are able to work remotely from a home office or from the CCN office, a non-clinical professional office setting. There may be some travel required for partner and/or network meetings.

Benefits:
  • Outstanding benefits package (Medical, Dental and Vision, plus much more)
  • 401(k) with match
  • Competitive wages
  • 14 paid holidays, paid time off (vacation, personal and sick time)


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