Administrative Healthcare Assistant
1 week ago
Job Description: Front Desk Operations Specialist
">Job Summary: We are seeking an experienced and detail-oriented Front Desk Operations Specialist to join our team at Florida Digestive Health Specialists LLP. The successful candidate will provide exceptional patient care, administrative support, and operational excellence in our busy medical office.
">About the Role:
">The Front Desk Operations Specialist will be responsible for managing patient flow, answering phone calls, responding to messages, and maintaining accurate patient records. They will also verify insurance information, process patient balances, and reconcile copayments daily. This role requires strong organizational skills, excellent communication abilities, and a compassionate demeanor.
">Requirements:
">- ">
- High school diploma or equivalent required.">
- Previous experience in a medical office or healthcare setting preferred.">
- Excellent verbal and written communication skills with ability to communicate effectively with patients and healthcare professionals.">
- Strong organizational skills with ability to multitask and prioritize tasks in a fast-paced environment.">
- Empathetic and compassionate demeanor, with ability to handle sensitive patient situations with care and professionalism.">
- Proficiency in using scheduling software and electronic medical records (EMR) systems.">
- Ability to maintain professionalism and composure in stressful situations.">
- Ability to collaborate effectively with colleagues and contribute to a positive work environment.">
- Willingness to adapt to changing priorities and work schedules as needed.">
About Our Benefits:
">We offer a competitive salary commensurate with experience, ranging from $40,000 to $60,000 per year, depending on qualifications. Additionally, we provide comprehensive benefits, including health insurance, retirement plan, paid time off, and paid holidays. Our positive and collaborative work environment fosters growth opportunities and professional development.
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