Production Manager

2 weeks ago


New York, New York, United States Solomon Page Full time

Job Summary

The role of Production Manager at Solomon Page involves assisting the Senior Director with day-to-day activities supporting Flex PLM with all Design, PD, Technical Design, and Merchandising functions. The ideal candidate will have a strong understanding of business processes and be able to communicate effectively with the team.

Key Responsibilities

  • PLM Support
    • Navigate the system and identify business process vs functional bugs
    • Understand supply chain E2E processes, with business experience ideal
  • Business Process Management
    • Clearly communicate process flows and define new processes together with the business
    • Recommendations of business process with prior experience
  • Documentation and Communication
    • Manage the Next Generation PLM Help Mailbox
    • Create tickets and communicate effectively with IT support
    • Document screen shots & testing outline/walk thru explanations
    • Proof of testing by documenting the identified issue
  • Issue Management
    • Describe the issue and explain to the user community status updates of fixes
    • Understand the urgency of the issue levels- high, medium, low
  • Business Development
    • Outline the required results/work with team to define
    • Business process suggestions to be reviewed with Director, prior to the business
  • Reporting and Communication
    • Review issues logs with Director during weekly recaps
    • Write up messaging to the users on any and all FLEX plm outages
    • Summarize updates from the monthly updates - outline details of enhancements and workarounds; resolved bugs
  • Vendor Management
    • Work with the development team weekly on progress to the tickets and business user requests
    • Vendor Support- tracking all vendor relationships in FLEX PLM

Required Qualifications

  • Bachelors Degree, 2 years of relevant experience in field
  • Familiar with PLM and have previous experience with it
  • Excellent administrative skills
  • Communications and teamwork skills
  • Can work efficiently in a timely manner


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