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Field Service Engineer

2 months ago

Pittsburgh, Pennsylvania, United States Evertz Microsystems Full time
Job Summary

We are seeking a highly skilled Field Service Engineer to join our team at Evertz Microsystems. As a key member of our customer support team, you will be responsible for providing technical direction and support to our clients regarding operational issues, firmware upgrades, and general maintenance of our broadcast equipment.

Key Responsibilities
  • Provide technical support and guidance to customers via phone, email, or on-site visits
  • Assess customer product applications, troubleshoot issues, and recommend solutions
  • Collaborate with internal teams to resolve customer issues and improve product communications
  • Develop and deliver training programs for customers on our products and systems
  • Install and configure our broadcast equipment at customer sites
Requirements
  • Electrical, Electronic, or Computer Electronic Technician Diploma required
  • Direct experience with Server Hardware, Linux OS, and Network setup is an asset
  • Strong problem-solving skills and ability to work in a fast-paced environment
  • Excellent communication and interpersonal skills
  • Ability to travel internationally and work independently
What We Offer
  • Competitive compensation package
  • Comprehensive benefits plan
  • Opportunities for career growth and professional development
  • Casual work environment
About Evertz Microsystems

Evertz Microsystems is a leading global manufacturer of broadcast equipment and solutions. We deliver cutting-edge products and services that enable our customers to create, distribute, and deliver high-quality content to audiences worldwide. Our team is passionate about innovation, customer satisfaction, and excellence in everything we do.