Field Service Engineer

5 days ago


Pittsburgh, Pennsylvania, United States Danaher Corporation Full time

Job Summary:

We are seeking a highly skilled Field Service Engineer to join our team at Danaher Corporation. As a Field Service Engineer, you will be responsible for ensuring customer satisfaction in all aspects of the job, including increased throughput, decreased downtime, regular Preventive Maintenance, and regular upgrades as deemed by Beckman Coulter technical staff.

Key Responsibilities:

  • Manage customer accounts in their entirety, determining where additional value can be added by offering other services.
  • Drive a sense of urgency to ensure customer needs are addressed promptly and with an emphasis on a "first time fix".
  • Cultivate customer relationships measured by the attainment of revenue goals, including annual growth of Field Service Maintenance Agreements and the support of sales initiatives through lead generation.

Requirements:

  • Associates degree in mechanical, electrical, biological science, or military equivalent.
  • Valid driver's license with an acceptable driving record.
  • Ability to regularly lift, move, slide, raise, and/or place up to 50lbs.

Preferred Qualifications:

  • 4+ years of prior field service experience in a related field.
  • Bachelor's degree in a scientific discipline.
  • Highly computer literate (Microsoft Office Suite, PowerBI, Sales Force, ServiceMax).

What We Offer:

  • Comprehensive package of benefits, including paid time off, medical/dental/vision insurance, and 401(k) to eligible employees.
  • Eligibility for bonus/incentive pay.

Equal Opportunity Employer:

Danaher Corporation and all Danaher Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law.



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