Bakery Department Manager

2 weeks ago

Weatherford, Texas, United States Albertsons Full time
Job Summary

We are seeking a highly skilled and experienced Bakery Department Manager to join our team at Albertsons. As a key member of our store leadership team, you will be responsible for overseeing the daily operations of the bakery department, ensuring exceptional customer service, and driving sales growth.

Key Responsibilities
  • Direct and control the operation of the bakery department to achieve sales and profit objectives.
  • Champion corporate and division customer service programs to meet or exceed division customer service goals.
  • Plan, organize, and direct day-to-day operations of the bakery department, exercising independent judgment and discretion.
  • Conduct daily inspections of all bakery department sections and initiate corrective measures to ensure compliance with product quality, code date standards, sanitation, safety, and security requirements.
  • Oversee and assist with all bakery department duties, including proofing, baking, decorating, slicing, and packaging fresh bakery products.
  • Implement effective promotional and seasonal displays, prevent shrink, and control expenses.
  • Maintain accurate records on ad item movement, orders, checks, receives, and controls inventory to ensure adequate product quantity, quality, and freshness.
  • Stock and rotate product, maintain and organize bakery department cooler and freezer, and conduct periodic inventories.
  • Ensure that bakery product quality, baking, and decorating standards are met.
  • Ensure proper merchandising of product by understanding and implementing schematics, merchandising of advertised items, proper signing procedures, and monitoring product flow.
  • Comply with retail labeling laws, federal and state regulations, and Company policies.
  • Follow Company policy in handling quick sale items and comply with all federal, state, and local health and food safety standards.
  • Assist customers by taking and filling special orders, making product suggestions, and engaging in suggestive selling.
  • Ensure cleanliness and sanitation of sales floor and work area, freezer, and cooler, equipment, and retail cases.
  • Handle customer relations, engage in suggestive selling, and other sales techniques.
  • Monitor daily log sheet, purchase report, and sales and labor report.
  • Attend required training and sales meetings.
  • Implement emergency procedures in the event of equipment and computer software malfunctions.
  • Supervise, motivate, direct, train, and participate in the hiring of Meat Department personnel.
  • Monitor associate performance and effectively recommend personnel action to store director, such as hiring, firing, layoff, and disciplinary action.
  • Identify and train associates with high potential for advancement opportunities.
  • Communicate sales goals, department performance, and sales opportunities to department associates to ensure positive results.
  • Comply with and ensure compliance with all Company policies and procedures.
  • Resolve associate complaints where appropriate and report action taken to Store Director.
  • Immediately report any potential serious policy violations, including but not limited to working off the clock, harassment, food safety and sanitation, discrimination, etc., to the Store Director and assist in appropriate handling.
  • Identify and train associates with high potential for advancement opportunities.
  • Answer and respond to incoming calls appropriately.
  • Receive and appropriately resolve customer complaints and report to the Store Director as appropriate.
  • Attend required training and sales meetings.
  • Responsible for performing all job duties with honesty and integrity and in compliance with Company policies and procedures.
Physical and General Requirements
  • Requires working knowledge of all job duties, including Cake Decorator, Baker, and Sales Associate, and performs those job duties as required.
  • Requires strong communication skills, good leadership and interpersonal skills, the proven ability to manage people, and the ability to maintain professional demeanor in dealing with customers and co-workers.
  • Must have knowledge of product variety, bakery standards, perishability, food safety, safety, and sanitation procedures and department policies and procedures.
  • Operates computer software and electronic ordering devices to order and label products, plan sales, inventory, and scheduling.
  • Requires a good understanding of overall Company practices and Bakery Department policies and procedures.
  • Requires the ability to judge and react to business activity.
  • Must frequently reach, lift, and maneuver objects of varying dimensions and weights up to approximately 40 pounds.
  • Pushes and pulls fully loaded hand trucks and pallet jacks.
  • Performs repetitious arm movement required to decorate, prepare, and package product.
  • Must stand for long periods of time, walk, bend, stoop, twist, and turn frequently and occasionally climb ladders.
  • Manual dexterity and good eye-hand coordination are necessary.
  • Must operate related equipment, such as oven, mixers, microwave oven, bread slicer, scales, and proof boxes.
  • Uses work aids, such as knives, scrapers, and decorating tools.
  • Must use trash compactor and baler.
  • Mental alertness is necessary to ensure safe and accurate completion of work activities.
  • Requires knowledge of basic math and weights and measures.
  • Requires strong communication skills, good leadership and interpersonal skills, the proven ability to manage people, and maximize productivity.
  • Must maintain professional demeanor in dealing with customers, vendors, and co-workers.
  • Requires basic knowledge of employment laws and workplace practices.
  • Must have extensive working knowledge of profit and loss statements.
  • Requires the ability to judge and react to business activity.
  • Complies with and ensures compliance with Company grooming standards and dress code.
  • Utilizes cleaning supplies, including chemicals, and equipment.
  • Hands are frequently exposed to water and cleaning agents.
  • Requires use of plastic or latex gloves.
  • Occasional travel, including overnight travel, may be required.
  • May be required to work nights, weekends, and holidays.
  • Scheduled hours will vary.
  • Good attendance is required.

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