Restaurant Operations Manager

4 weeks ago


Imlay City, Michigan, United States Tim Hortons Full time
Assistant Manager Job Description

The Assistant Manager role at Tim Hortons plays a crucial part in ensuring the smooth operation of our restaurants. As a key member of our team, you will assist in managing all aspects of the restaurant's operation to maintain high standards of quality, cleanliness, and guest experience.

Key Responsibilities:
  • Assist in managing restaurant operations, including ordering supplies, maintaining building cleanliness, and enforcing health and safety protocols.
  • Display knowledge of and work in compliance with applicable legislation, including food safety, health and safety, and employment standards.
  • Ensure high standards of guest experience are maintained, resolving complaints and turning negative situations into positive ones.
  • Assist in running company-wide incentive programs and maximizing team member coverage.
  • Manage team member schedules to ensure adequate coverage on all shifts.
Requirements:
  • Frequent reaching, manual dexterity, and standing for long periods.
  • Ability to work in a fast-paced environment with frequent exposure to cold and high heat temperatures.
  • Occasional lifting of boxes and milk crates.

As a valued member of our team, you will have the opportunity to learn from experienced operators, gain leadership skills, and contribute to the success of Tim Hortons.



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