Experienced Field Service Technician

4 weeks ago


Portland, Oregon, United States Fireside Home Solutions Full time
Job Summary:

As a Field Service Technician with Fireside Home Solutions, you will be responsible for performing fireplace service and maintenance calls, cleaning, diagnosing, and repairing gas and pellet fireplaces. You will also review and follow schedules through designated systems, complete work orders on-site, and upload work tickets into the system on an iPad. Additionally, you will ensure all parts and accessories are loaded on the vehicle for each project, interact with customers, and maintain a professional attitude and effective communication with customers and office staff.

Responsibilities:

  • Perform fireplace service and maintenance calls.
  • Clean, diagnose, and repair gas and pellet fireplaces.
  • Review and follow schedule through designated system.
  • Complete work orders on-site and upload work tickets into the system on iPad.
  • Ensure all parts and accessories are loaded on the vehicle for each project.
  • Interact with customers and provide answers to their questions and concerns.
  • Maintain a professional attitude and effective communication with customers and office staff.
  • Follow OSHA rules and company safety standards.
  • Properly maintain company-issued vehicle, electronics, and tools.

Requirements:

  • Previous service technician or HVAC experience preferred.
  • Familiarity with gas systems and low voltage required.
  • Previous mechanical experience required.
  • Ability to follow schedule.
  • Good communication skills required.
  • Ability to use basic hand and power tools.
  • Ability to lift and carry 50lbs or more.
  • Valid OR Driver's License with clean driving record.

About Fireside Home Solutions:

Fireside Home Solutions is a growing company that has been in business for over 30 years. We pride ourselves in employee training, our Fireside Five Values, and encourage employee growth within the company. We are an equal opportunity employer and welcome all qualified applicants.

Why Work with Us:

We offer a competitive wage scale, full-time regular employees can enroll in medical, dental, vision, basic life insurance, and 401K. Employees will also accrue 80 hours of vacation per year for the first 9 years and eight paid holidays throughout the calendar year.

Apply Today:

Apply now to join our team of experienced professionals and take the first step towards a rewarding career with Fireside Home Solutions.

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