Customer Service Ambassador

5 days ago


Rocklin, California, United States UPS Store Full time
Job Overview

The UPS Store is seeking a highly motivated and customer-focused individual to join our retail team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, processing transactions, and maintaining a clean and organized store environment.

Key Responsibilities
  • Cash Handling and Sales
    • Ring up customer purchases accurately and efficiently
    • Process returns and exchanges in a timely manner
  • Customer Service
    • Greet customers warmly and provide assistance with their needs
    • Resolve customer complaints in a professional and courteous manner
  • Store Maintenance
    • Keep the store clean and organized, including the sales floor, stockroom, and break room
    • Restock shelves and maintain visual merchandising displays
Requirements
  • Education and Experience
    • High school diploma or equivalent required
    • Previous retail or customer service experience preferred
  • Skills and Abilities
    • Excellent communication and interpersonal skills
    • Ability to work in a fast-paced environment and multitask
    • Basic math skills and accuracy with cash handling
Benefits
  • Competitive Pay
    • $17.00 per hour
  • Opportunities for Advancement
    • Opportunities to advance to leadership roles within the company


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