Client Relationship Specialist
6 days ago
At U.S. Bank, we're committed to delivering exceptional customer experiences. As a Client Relationship Consultant, you'll play a vital role in building strong relationships with our customers, providing personalized guidance and support to help them achieve their financial goals.
Key Responsibilities:- Build and maintain relationships with customers through proactive outreach and follow-up, understanding their financial needs and preferences.
- Identify and recommend solutions to meet customers' unique goals and needs, leveraging our range of deposit and loan products and services.
- Develop and maintain a deep understanding of our consumer and business banking products and services, including digital offerings.
- Provide exceptional customer service, processing basic transactions and resolving issues in a timely and professional manner.
- Collaborate with branch team members and partners to deliver a seamless customer experience.
- Stay up-to-date on industry trends and regulatory requirements, ensuring compliance with relevant laws and regulations.
- High school diploma or equivalent.
- Typically 3-4 years of job-related, retail banking experience or a combination of experience and commensurate training.
- Proven ability to build and foster relationships with clients through proactive outreach and follow-up.
- Excellent communication and interpersonal skills.
- Thorough knowledge of applicable bank and branch policies, procedures, and support systems.
- Competitive salary and bonus structure.
- Comprehensive benefits package, including healthcare, retirement plans, and paid time off.
- Opportunities for professional growth and development.
- Recognition and rewards for outstanding performance.
U.S. Bank is an equal opportunity employer committed to creating a diverse and inclusive workplace. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability, or veteran status.
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