IT Systems Specialist

1 month ago


Gilbert, Arizona, United States Phoenix Logistics Full time
IT Systems Specialist

At Phoenix Defense, we're seeking a highly skilled IT Systems Specialist to join our team. As a key member of our technical support team, you'll be responsible for providing top-notch support to our internal and external customers.

Key Responsibilities:

  • Providing technical support to internal and external customers via phone, email, and in-person
  • Installing, configuring, and troubleshooting computer hardware and software
  • Performing routine maintenance tasks, such as backing up data and swapping out hardware
  • Documenting processes and procedures to ensure smooth operations
  • Training colleagues on new technologies and procedures

Requirements:

  • 5+ years of experience in computer hardware repair and help desk support
  • CompTIA Security+ certification or equivalent
  • Excellent written and verbal communication skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively

What We Offer:

  • A competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment

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