Luxury Retail Sales Associate

4 days ago


San Francisco, California, United States Neiman Marcus Full time
About the Role

We are seeking a Seasonal Retail Associate to join our team at Neiman Marcus. As a Seasonal Retail Associate, you will play a key role in enhancing the client experience by providing exceptional customer service and support.

Key Responsibilities
  • Ensure clients are warmly welcomed into Neiman Marcus and provided with a personalized shopping experience.
  • Process efficient Point of Sale transactions and handle escalated issues in a professional manner.
  • Support BOPIS and Curbside pickup, Alterations, and Fitting Room Experiences as needed.
  • Look for opportunities to enhance the client experience by introducing our services such as Alterations, Personalization, Food or Beverage, package carry-out or delivery.
Requirements
  • Minimum 1 year of experience in a customer-centric role with proven ability to sell products and services.
  • Familiar with and able to use retail and mobile technologies.
  • Ability to work a flexible schedule based on business needs, including nights, weekends, and holidays.
About Neiman Marcus

As one of the largest multi-brand luxury retailers in the U.S., we deliver exceptional products and intelligent services enabled by our investments in data and technology. Our NMG|Way culture, powered by our people, combines individual talents into a collective strength to make life extraordinary.

We are committed to equal employment opportunity regardless of race, color, religion, sex, pregnancy, sexual orientation, gender identity and/or expression, marital status, age, national origin, disability, genetic information, veteran status, or any other status protected by federal, state, or local law.



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