Team Member
1 day ago
Job Location: Company Location
Position Type: Team Member
Salary Range: Undisclosed
Job Responsibilities
- Presents a neat, clean appearance, in company uniform and adheres to company dress code standards.
- Greets each customer with a smile and a word of welcome or departure, providing exceptional customer service.
- Maintains a clean and safe environment for customers, adhering to company health and safety standards.
- Serves customers according to all company procedures and standards, ensuring a positive customer experience.
Teamwork and Collaboration
- Works collaboratively with fellow employees as part of a team, assisting others when needed.
- Demonstrates a positive and enthusiastic attitude with coworkers, promoting a positive work environment.
- Helps new employees through training and orientation, ensuring a smooth transition.
- Demonstrates patience and understanding when training others, providing constructive feedback.
Attendance and Punctuality
- Understands posted work schedule and reports to work as scheduled, on time, in uniform and ready to begin tasks.
- Provides appropriate notice when unable to be at work, ensuring adequate coverage.
- Provides written notice for being late or absent as required, adhering to company attendance policies.
- Understands and uses approved time-keeping system, ensuring accurate record-keeping.
Cooperation with Management
- Demonstrates a positive and enthusiastic attitude with management, promoting a positive work environment.
- Adjusts positively to requests for change from managers, adapting to new procedures.
- Accepts procedural changes positively and without loss of effectiveness, ensuring a smooth transition.
- Alerts management to station needs, ensuring adequate resources.
- Anticipates problems and brings them to management's attention, promoting proactive problem-solving.
- Follows through with all commitments made, ensuring accountability.
Initiative and Energy
- Takes action without being told, demonstrating initiative and a sense of urgency.
- Helps others when needed without being asked, promoting a positive work environment.
- Demonstrates a sense of urgency on the job, especially when it relates to pleasing the customer, ensuring a positive customer experience.
- Is effective working on more than one task at a time, prioritizing tasks and managing time effectively.
- Finishes tasks completely once begun, ensuring quality and attention to detail.
- Suggests ideas for solving problems, improving procedures, and increasing efficiency, promoting a culture of continuous improvement.
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