Store Loss Prevention Director

6 days ago


Natick, Massachusetts, United States DICK'S Sporting Goods Full time
About the Role

DICK'S Sporting Goods is seeking a highly skilled Loss Prevention professional to lead our store loss prevention functions. As a key member of our team, you will be responsible for driving company objectives in profit and loss control, sales performance, customer satisfaction, and shrink results.

Key Responsibilities
  • Lead Loss Prevention functions within a specific location and partner with Store Operations to prevent company loss.
  • Drive company objectives in profit and loss control, sales performance, customer satisfaction, and shrink results.
  • Network with law enforcement, loss prevention professionals, and other retailers to identify and create comprehensive case files for repeat external theft perpetrators.
  • Conduct Loss Prevention assessments and investigations, and ensure the physical security of the building and Company assets.
  • Implement, train, and coordinate all Loss Prevention best practices, including training all store associates and managers on company Loss Prevention programs.
  • Conduct ongoing MES training, ensure timely completion of certification programs, and assist with all new-hire training and in-depth training for specialized positions.
  • Partner with Distribution Center Loss Prevention Supervisor to resolve issues involving the flow of merchandise to the store and any firearms issues.
  • Conduct store Loss Prevention Assessments to ensure compliance with Company processes and legal requirements.
Requirements
  • 3-5 years of Loss Prevention experience or related retail experience.
  • Interview/Interrogation training and practical skills (Wicklander-Zulawski certification preferred).
  • 4-year college degree or equivalent experience preferred.
  • Certified Forensic Interviewer (CFI) - preferred.
  • Successfully pass comprehensive criminal background check.
  • World-class customer service skill and interpersonal/communication skills.
  • Strong problem-solving ability and analytical skills.
  • Proficiency in MS Office.
  • Flexible availability – including nights, weekend, and holidays.
  • Must be able to keep confidences and consistently operate in a direct and truthful manner.


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