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Store Operations Manager

2 months ago

Natick, Massachusetts, United States pacsun Full time

Job Summary:

PacSun is seeking a highly skilled and experienced Executive Retail Leader to join our team as a Store Operations Manager. As a key member of our store leadership team, you will be responsible for driving sales growth, improving customer satisfaction, and maintaining a high level of operational excellence in our stores.

Key Responsibilities:

  • Lead and Develop a High-Performing Team: Recruit, train, and develop a team of sales associates and department managers who are passionate about delivering exceptional customer service and driving sales growth.
  • Drive Sales Growth: Develop and implement strategies to increase sales, improve customer engagement, and enhance the overall shopping experience.
  • Operational Excellence: Ensure that all store operations are running smoothly, including inventory management, visual merchandising, and loss prevention.
  • Customer Focus: Foster a customer-centric culture that prioritizes exceptional customer service and satisfaction.
  • Business Results: Analyze sales data, identify trends, and develop strategies to drive business growth and profitability.

Requirements:

  • Proven Leadership Experience: Minimum 3 years of experience in a leadership role in retail or a related industry.
  • Strong Business Acumen: Ability to analyze sales data, identify trends, and develop strategies to drive business growth and profitability.
  • Excellent Communication Skills: Ability to effectively communicate with team members, customers, and other stakeholders.
  • Customer Focus: Passion for delivering exceptional customer service and satisfaction.

What We Offer:

  • Competitive Salary and Bonus Structure: We offer a competitive salary and bonus structure that rewards high performers.
  • Opportunities for Advancement: We offer opportunities for advancement and career growth within the company.
  • Benefits Package: We offer a comprehensive benefits package that includes medical, dental, and vision insurance, as well as 401(k) matching.