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Teller and New Accounts Specialist
1 month ago
We are seeking a highly skilled and customer-focused Member Service Representative to join our team at Orange County's Credit Union. As a key member of our team, you will be responsible for providing exceptional service to our members, handling teller transactions, and opening new accounts with accuracy and a friendly demeanor.
Key Responsibilities- Provide excellent customer service to members, responding to their needs and resolving any issues in a timely and professional manner.
- Handle teller transactions, including cashing checks, depositing funds, and processing withdrawals.
- Open new accounts, including checking and savings accounts, and assist members with account maintenance.
- Cross-sell and refer products and services to members, helping them to achieve their financial goals.
- At least six months of experience in a banking or credit union environment, preferably in a teller or customer service role.
- Proven sales and communication skills, with the ability to effectively cross-sell and refer products and services.
- Ability to work in a fast-paced environment, handling multiple transactions and tasks simultaneously.
- Availability to work Monday through Saturday, with schedules varying between 8:30 AM and 6:30 PM on weekdays and 8:30 AM to 2:30 PM on Saturdays.
- Competitive hourly rate, with opportunities for advancement and professional growth.
- Comprehensive benefits package, including health insurance, life insurance, and a 401(k) plan.
- Opportunities for professional development and education, including training and certification programs.
We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about providing exceptional service, we encourage you to apply for this exciting opportunity.