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Customer Service Specialist

2 months ago


Twin Falls, United States National Vision Full time

Job Overview

About the Role

National Vision is seeking a highly skilled and customer-focused individual to join our team as a Sales Associate. As a Sales Associate, you will play a critical role in delivering exceptional customer service and driving sales growth.

Key Responsibilities

  • Meet and exceed sales targets by providing personalized service to customers and promoting National Vision's products and services.
  • Assist customers with selecting eyewear and contact lenses, and provide expert advice on product features and benefits.
  • Process transactions accurately and efficiently, and maintain a high level of cash handling and inventory control.
  • Maintain a clean and organized store environment, and ensure that all equipment and fixtures are in good working order.
  • Participate in visual merchandising and store displays to create an engaging and inviting shopping experience.
  • Collaborate with colleagues to achieve sales goals and provide support during peak periods.
  • Stay up-to-date on product knowledge and company policies, and provide feedback to management on areas for improvement.

Requirements

  • 1+ years of experience in retail or customer service, preferably in the optical industry.
  • Strong communication and interpersonal skills, with the ability to work effectively with customers and colleagues.
  • Ability to work in a fast-paced environment and meet sales targets.
  • Basic math skills and accuracy with handling cash and operating a point-of-sale system.
  • Ability to lift up to 25 pounds and stand for long periods of time.

What We Offer

  • A competitive salary and benefits package.
  • Opportunities for career advancement and professional growth.
  • A dynamic and supportive work environment.
  • Discounts on National Vision products and services.