Home Care Service Coordinator

2 weeks ago


Chicago, Illinois, United States Addus Homecare Full time
Job Summary

We are seeking a skilled Home Care Service Coordinator to join our team at Addus Homecare. As a key member of our operations team, you will be responsible for scheduling and supervising in-home care workers and clients in a geographic area.

Key Responsibilities:

  • Schedule employees as directed by client care plans established upon intake.
  • Process patient authorizations and communicate with central admissions, enter reauthorizations into client records, and ensure chart preparation for all new clients.
  • Create work schedules by entering schedules into the system, manage changes to client schedules due to client requests, illness, vacation, or leaves of absence, and provide alternate coverage to ensure client care plans are followed and client services are not interrupted.
  • Supervise direct service employees by setting expectations for attendance, performance, and conduct, holding employees accountable to the company's policies and guidelines.
  • Assist with the new hire process for all new employees and ensure all documentation is completed accurately and in a timely manner.

Requirements & Competencies:

  • Minimum education - Bachelor's degree preferred.
  • Three (3) years of scheduling or healthcare experience required.
  • Bilingual Spanish required.
  • Interpersonal, organizational, and communication skills.
  • Computer skills, including Microsoft Word, Microsoft Excel, and scheduling programs.
  • Reliable transportation.

Addus Homecare provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or expression.



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