Medical Assistant Trainer
3 days ago
The Medical Assistant 2-Trainer is a highly skilled professional responsible for performing patient-oriented procedures and tasks at all Loma Linda University Health Care (LLUHC) sites. This role requires advanced knowledge of Electronic Medical Records (EMR) and the ability to support new and ongoing training and education.
The ideal candidate will have training and experience with front desk and clinical back-office operations, including check-in/check-out and referrals for multiple departments. As a preceptor/mentor, this individual will provide guidance and support to new MA hires and students, as well as other clinical staff during the orientation/training period.
This role also involves providing coverage to various LLUHC departments as requested/required, and performing other duties as needed.
Requirements:- High School Diploma or GED required
- Graduate of a Credentialed or Nationally Recognized Medical Assistant (MA) program required for Front Office and Clinical Back Office
- Minimum two years of Medical Assistant clinical experience required
- Minimum two years Electronic Medical Record (EMR) user required
- Minimum one-year EPIC EMR platform experience required
- Minimum one-year EPIC Super User/Champion experience preferred, or training completed within 90 days of hire
- Preceptor, mentoring, and leadership training required within 90 days of hire and annually via LLUH Staff Development and other educational venues as appropriate
- Knowledge of outpatient clinic front office and back office practices and policies
- Electronic Medical Record (EMR) user required
- Able to keyboard up to 40 wpm
- Able to read; write legibly; speak in English with professional quality; use computer, printer, and software programs necessary to the position
- Operate/troubleshoot basic office/patient care equipment required for the position
- Relate and communicate positively, effectively, and professionally with others; work calmly and respond courteously when under pressure; collaborate and accept direction
- Provides leadership abilities via example, communication, and professionalism
- Communicate effectively in English in person, in writing, and on the telephone; think critically; manage multiple assignments effectively; organize and prioritize workload; work well under pressure; problem solve; recall information with accuracy; pay close attention to detail; work independently with minimal supervision
- Clinical Medical Assistant (MA) certificate required
- Basic Life Support (BLS)- Provider Course certification from the American Heart Association (AHA) required
- Phlebotomy certification preferred
- Valid/current unrestricted California Driver's License required
- Proof of valid/current auto insurance required
Loma Linda University Medical Center is committed to continuing the teaching and healing ministry of Jesus Christ. Our core values are compassion, excellence, humility, integrity, justice, teamwork, and wholeness.
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