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Desktop Support Specialist

2 months ago

Tampa, Florida, United States Tata Consultancy Services Full time

Job Summary: We are seeking a highly skilled Desktop Support Specialist to join our team at Tata Consultancy Services. As a Desktop Support Specialist, you will be responsible for providing technical support and maintenance for desktop computers and related equipment.

Key Responsibilities:

  • Provide technical support and maintenance for desktop computers and related equipment, including installation, configuration, and troubleshooting.
  • Familiarity with printers, networks, and network printer installation.
  • Ability to work independently and as part of a team.
  • Excellent communication skills, both written and verbal.
  • Proficient in using IT support, system support, hardware troubleshooting, desktop support, Windows installation, printer troubleshooting, network support, hardware support, network printer installation, outlook configuration, and IT services tools.
  • Troubleshoot hardware and software issues on Windows and Mac operating systems.
  • Collaborate with internal teams to resolve complex issues.
  • Maintain inventory of hardware assets and ensure proper disposal of obsolete equipment.
  • Implement and maintain SCCM, Imaging, and Server hardening and Patching Vulnerability.

Requirements:

  • Strong knowledge of Windows and Mac operating systems, including installation and configuration.
  • Familiarity with printers, networks, and network printer installation.
  • Ability to work independently and as part of a team.
  • Excellent communication skills, both written and verbal.
  • Proficient in using IT support, system support, hardware troubleshooting, desktop support, Windows installation, printer troubleshooting, network support, hardware support, network printer installation, outlook configuration, and IT services tools.

What We Offer:

  • A dynamic and challenging work environment.
  • Opportunities for professional growth and development.
  • A competitive salary and benefits package.