Director of Enterprise Client Solutions
3 days ago
We deliver mission-critical services and solutions on behalf of Fortune 100 companies and governments, creating exceptional outcomes for our clients. You will have the opportunity to personally thrive, make a difference, and be part of a culture where individuality is noticed and valued every day. Our associates work together to drive innovation, improve lives, and create better futures.
About the Job:
This role requires a seasoned Senior Director to oversee key client relationships and drive revenue growth. The ideal candidate will possess expertise in BPO sales and operational collaboration, as well as excellent communication skills. This position offers a unique opportunity to leverage your experience and skills to drive business success.
Responsibilities:
- Nurture long-term relationships with C-Suite executives and other senior stakeholders.
- Identify and secure cross-sell opportunities across Financial Services/Banking and Hospitality/Travel BPO domains.
- Partner with solutions leaders to develop innovative value propositions tailored to client needs.
- Oversee account-level P&L to ensure financial targets are met or exceeded.
- Support the business unit's strategic priorities and align client solutions accordingly.
- Possess 15+ years of enterprise-level sales and account management experience.
- Demonstrate deep knowledge of Financial Services/Banking and/or Hospitality/Travel BPO processes.
- Showcase a successful track record of growing existing accounts and achieving/exceeding sales quotas.
- Have expertise in account planning, relationship development, and identifying opportunities for client growth.
- Display strong experience in managing account-level profit and loss.
- Possess excellent oral and written communication skills.
- Health and welfare benefits
- Retirement savings plan
- Employee discounts
- Career growth opportunities
- Training and development programs
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