Medical Assistant

3 days ago


Indianapolis, Indiana, United States OrthoIndy Hospital Northwest Full time
Job Summary

We are seeking a highly skilled Medical Assistant to join our team at OrthoIndy Northwest. As a Medical Assistant, you will play a vital role in ensuring the smooth operation of our Pre-Admission Testing department.

Key Responsibilities
  • Act as a liaison between patients and medical staff, ensuring seamless communication and coordination.
  • Gather and verify patient information, including medical history and pharmacy details.
  • Respond to patient messages and voice messages in a timely and professional manner.
  • Verify pharmacy information in Allscripts and complete prior authorization requests.
  • Enter data and orders into the EMR system as requested by physicians.
  • Assist patients from check-in to check-out, including escorting them to the proper location and obtaining vital signs.
  • Serve as a main point of contact for assigned physicians and nursing staff, maintaining rapport and ensuring satisfaction.
  • Handle phone navigation and document patient interactions accordingly.
  • Schedule clinic appointments and obtain insurance authorizations.
  • Manage clinic templates for assigned physicians and schedule patient appointments.
Requirements
  • High school diploma or general education degree (GED) required; specialty training beyond high school preferred.
  • Certification from the American Association of Medical Assistants, Registered Medical Assistant, or Certified Clinical Medical Assistant required within 1 year.
  • BLS certification preferred.
  • No prior experience necessary; 2 years of experience preferred.
What We Offer

At OrthoIndy Northwest, we offer a supportive team environment, great benefits, a true work-life balance, and the opportunity to positively impact the quality of life for our patients.


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