Medical Assistant

10 hours ago

Indianapolis, Indiana, United States OrthoIndy Hospital Northwest Full time
Job Title: Medical Assistant

OrthoIndy Hospital Northwest is seeking a highly skilled Medical Assistant to join our team. As a Medical Assistant, you will play a vital role in providing exceptional patient care and supporting our physicians and staff.

Job Summary:

The Medical Assistant is responsible for managing patient experience from check-in to check-out, ensuring all patient and physician needs are met. This includes escorting patients to the proper location, triaging and assessing patient injuries, and reconciling data upon each visit.

Key Responsibilities:
  • Manage patient experience from check-in to check-out
  • Escort patients to the proper location and keep them informed of any delays
  • Oversee daily patient load for assigned physician(s) or clinic(s)
  • Triage and assess patient injuries during intake process
  • Ensure documentation accuracy and review Health History in Allscripts
  • Reconcile data upon each visit
  • Prepare daily schedules and review charts prior to patient appointments
  • Perform basic orthopedic procedures per instruction
  • Coordinate OrthoBiologics injections with Support Services Department
  • Document hyaluronic and steroid injections
  • Complete injection and sample medications logs
  • Order and input patient imaging orders according to standard protocols
  • Monitor accuracy and perform safety precautions to minimize errors and overexposure to patients
  • Complete lab orders, UDS, and Genetic testing
  • Coordinate timely pickup and processing of stat specimens
  • Order replacement supplies
  • Provide patient education at physician request
  • Obtain education materials from library of procedure, injection, and rehab protocols
  • Develop and revise provider protocols annually
  • Update department leadership with edits and additions
  • Stock assigned pod and ensure availability of necessary medical supplies
  • Communicate supply shortages to manager
  • Follow best-practice protocols, uphold company policies, and notify department leadership of safety concerns
  • Adhere to all OSHA and HIPAA standards
  • Participate in clinic staff meetings, safety checklists, and reviews
  • Perform safety audits as assigned by department leadership
  • Attend annual clinic education fair
  • Responsible for maintaining active BLS certification and related certification or licensure from one of the approved programs
  • Maintain continuing education requirements
Requirements:
  • High school diploma or general education degree (GED) Required
  • Specialty training beyond high school (e.g., Vocational School) Preferred
  • Related certification from one of the following: American Association of Medical Assistants, Registered Medical Assistant, Emergency Medical Technician must be obtained within 1-year of employment
  • BLS certification Preferred
  • No prior experience necessary Required; - 2 years of experience Preferred
About OrthoIndy Hospital Northwest:

OrthoIndy Hospital Northwest is a leading provider of orthopedic care in Central Indiana. We offer a full range of procedures and treatment options, and our physicians are committed to providing exceptional patient care. As a Medical Assistant at OrthoIndy Hospital Northwest, you will be part of a team that is dedicated to delivering high-quality care and improving the lives of our patients.

We offer a supportive team environment, great benefits, a true work/life balance, and the opportunity to positively impact the quality of life for our patients. If you are a motivated and compassionate individual who is passionate about delivering exceptional patient care, we encourage you to apply for this exciting opportunity.

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