Customer Experience Associate
7 days ago
We are seeking a Customer Experience Associate to join our team at WEIS LLC. As a Customer Experience Associate, you will be responsible for providing exceptional customer service and ensuring a positive shopping experience for our customers.
Key Responsibilities
• Smiles and greets customers, answers customer questions, and helps resolve customer concerns promptly and professionally.
• Operates front-end scanning equipment and cash register, performing all related check-out procedures, including properly and efficiently bagging merchandise and placing merchandise in customers' carts.
• Maintains accuracy during transactions, ensuring customers are charged for all items and appropriate funds are collected, including cash, checks, electronic payments, and coupons.
• Maintains knowledge of weekly ads, marketing promotions, and store layout to answer customer questions.
• Responsible for general sanitation in the department, following cleaning schedules and department guidelines to ensure work areas, equipment, counters, display cases, etc., are well-maintained, clean, and meet all health and OSHA requirements.
• Ensures smooth function of the department and store by cooperating with coworkers and supervisors, responsible for continuously improving job performance.
Requirements
To perform this job successfully, the associate must be able to perform each essential duty satisfactorily, with or without an accommodation. The requirements listed below are representative of the knowledge, skills, and/or abilities required:
• Education and/or experience completed or working towards a High School Diploma or General Education Degree (GED). No prior experience required.
Weis Markets is an Equal Opportunity Employer: Weis Markets is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of actual or perceived age, sex, sexual orientation, race, color, creed, religion, familial status, ethnicity, national origin, citizenship, disability, marital status, military or veteran status, or any other legally recognized protected basis under federal, state, or local laws, regulations, or ordinances.
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