Customer Service Representative

1 week ago


Oakwood, Ohio, United States Tekwissen Full time

Job Summary

We are seeking a highly detail-oriented and organized Customer Service Representative to join our team at TekWissen Group. As a Customer Service Representative - Process Documentation Specialist, you will play a critical role in documenting daily job processes and creating accurate job instruction documents.

Key Responsibilities:

  • Document daily job processes and create accurate job instruction documents
  • Review and edit documentation for accuracy and completeness
  • Use research to ensure the correctness and accuracy of documentation
  • Effective organization and time management to administer and maintain large portions of documents
  • Prioritize tasks, meet deadlines, and ensure timely delivery and submission of various documents

Requirements:

  • High School graduate
  • 3-5 years customer service experience
  • 1-3 years of experience in document management or a related field
  • Exceptional written and verbal communication skills

About TekWissen Group

TekWissen Group is a workforce management provider dedicated to delivering exceptional services to our clients. We are committed to empowering our customers to make the world healthier, cleaner, and safer. Our team is passionate about providing innovative solutions and exceptional customer service.



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