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Customer Service Ambassador

2 months ago

Broadview Heights, Ohio, United States Globe Life And Accident Insurance Company Full time

About Globe Life And Accident Insurance Company

We are seeking a highly skilled and customer-focused Customer Service Representative I to join our team. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, resolving their inquiries and concerns in a timely and professional manner.

Key Responsibilities:

  • Respond to customer inquiries via phone, email, and in-person
  • Resolve customer complaints and concerns in a fair and timely manner
  • Provide product information and answer questions about our insurance products
  • Work collaboratively with internal teams to resolve customer issues
  • Meet or exceed customer satisfaction targets

Requirements:

  • High school diploma or equivalent required
  • 1-2 years of customer service experience preferred
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment
  • Strong product knowledge and sales skills

What We Offer:

  • Competitive salary and benefits package
  • Opportunities for career growth and advancement
  • Collaborative and dynamic work environment
  • Recognition and rewards for outstanding performance