Sales and Customer Experience Specialist
4 days ago
We are looking for a highly skilled Piercing Studio Team Member to join our team in SanTan Village. As a key member of our studio, you will be responsible for delivering exceptional customer service and providing an outstanding piercing experience. Your primary focus will be on creating a welcoming environment, assisting customers with ear piercings, and ensuring the studio maintains high standards of cleanliness and safety.
Key Responsibilities:- Provide top-notch customer service, answering questions and addressing concerns in a professional manner.
- Assist customers with choosing and styling their piercing and hypoallergenic non-piercing jewelry.
- Upsell Rowan's products, including non-piercing jewelry, aftercare kits, and other related items.
- Meet or exceed individual sales targets and performance metrics by effectively communicating the value of Rowan's services and products.
- Retail or service industry experience is a plus.
- You must be able to work weekends, nights, and holidays.
- An independent thinker with a can-do attitude.
- You love jewelry and helping customers choose their earrings.
- You pride yourself on delivering exceptional customer service.
- You thrive in a busy environment and know how to keep busy when it's quieter.
- You enjoy spending time with people.
- You are nice, friendly, outgoing, and easy to get along with.
- You like being part of a team.
- You are flexible and willing to lend a helping hand.
- Strong communication skills.
- Strong basic math skills.
- Competitive salary: $15-19 per hour + commission.
- 401k and Roth IRA Plans.
- Generous employee discounts on our amazing products and services.
- Employee Assistance Program (EAP) Resources.
- Team Member Referral Bonus plan for Studio positions.
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