Bilingual Lead Case Manager

4 days ago

Madison WI USA, United States National Youth Advocate Program Full time
Job Title: Bilingual Lead Case Manager

At National Youth Advocate Program, we are seeking a highly skilled and dedicated Bilingual Lead Case Manager to join our team. As a key member of our organization, you will play a vital role in coordinating case management and safe and timely release services, training new case managers, and supervising the work of other case managers.

Responsibilities:
  • Provide supervision, mentoring, case consultation, and support to program staff on a daily basis.
  • Coordinate safe and timely release services in collaboration with NYAP team and ORR designated staff and/or contractors.
  • Travel as needed, to provide and support the provision of services to, and on behalf of, youth and families in compliance with organizational, contract, and regulatory requirements.
  • Complete all required training and documentation in a timely manner.
  • Establish and maintain a strong relationship with assigned foster parents.
  • Support and assist program staff in locating and assessing potential sponsors, gathering their information, and assessing whether the potential sponsor is suitable.
  • Guide and support program staff safety assessment, crisis response, and behavioral stabilization services as required to assure safety and stability for children served.
  • Participate in the Continuous Quality Improvement activities on a monthly/quarterly basis.
  • Actively participate in the regular supervision process.
Requirements:
  • Master's degree in social work, or comparable behavioral science field, from an accredited institution or other Masters degree if approved by the department.
  • Must have a minimum of 2 years of supervised experience in family or child welfare.
  • At least one year's experience in the study of foster homes, licensing, placement and supervision of foster care.
  • Must demonstrate a sincere commitment to the service and advocacy for youth and families.
  • A valid professional license as required and acceptable by state or contract regulations.
  • Must have a valid driver's license, reliable transportation, automotive insurance, and a good driving record.
  • Bilingual English/Spanish fluency.
  • Proficient use of desktop and laptop computers, internet search, people management programs, smart phones and tablets, printers, fax machines and photocopiers as well as software including word processing, spreadsheet and database programs.
Additional Skills:
  • Willingness to work flexible and non-traditional hours in the service of foster caregivers, families of origin, and persons served.
  • Capacity to be flexible and responsive to youth served, foster caregivers, system partners, and internal/external stakeholders.
  • Capacity to remain objective and professional in all areas of job function.
  • Demonstrates tolerance and respect for the ideas and actions of others.
  • Possess a sincere desire and ability to advocate for children facing behavioral health, immigration, educational, legal, development, and socio-economic challenges.

COVID-19 Considerations: In the spirit of caring for one another and our community, NYAP Immunization Policy and Procedures requires all employees, contractors, interns and volunteers be fully vaccinated against COVID-19, except to the extent an individual is eligible for an exemption or the policy and procedure is not applicable by law. The State of IL has a separate mandate. For more information contact Human Resources at

Our organization was established in Ohio and is now in 10 states. We continue to expand and develop new and innovative programs for our communities and families. We offer a competitive compensation and benefits package which includes major medical, dental, vision, 401K, student loan assistance and generous paid time off. If YOU can envision it; WE can DO it The possibilities are endless

The person in this position needs to follow a team concept and support agency goals, colleagues and ORR liaisons. Candidate must be able to effectively work with and be respectful and sensitive to persons from various cultures, socioeconomic, ethnic, gender, gender identity, sexual identity, disability, religious, and racial backgrounds.

This job description is not an all-inclusive list of duties but rather a reflection of typical work performed in that position.

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